REFUND + INTEREST

Good Day<br> <br> I am highly disappointed in MFC Service given to me this last month!!! I have made an arrangement for the full amount of R2300 to be paid end of March so my car is settled. The DO of R1200 went through as well. I contacted MFC on 1 April to refund me the money. You can go into my account and see how many times I have phoned and have received different answers!! Well today just made my day - I was told that the refund was declined (of all things)!!! Cherise Kemp was supposed to come back to me today and up until now I have not received any email or phone call. Looks like the refund department wants to stay anonymous and doesn't want to speak to clients!!! Now I am told - today at 16h20 that refund department are busy with the refund and it will take 10 days!!! NOW MFC how long does this take???? You people hound us to pay ASAP but when it comes to money owing to us you take practically a whole month!!! In this case I would also like interest added onto that!!! <br> <br> Pathetic service overall!!!!<br> <br>