Public Review/Notice Regarding Concerning Practices by Motor Finance Corporation (MFC)

Public Review/Notice Regarding Concerning Practices by Motor Finance Corporation (MFC) — South Africa

This review serves to raise necessary awareness regarding certain concerning practices by Motor Finance Corporation (MFC), which have resulted in multiple instances of early debits from client accounts under questionable pretenses. Despite attempts to address these issues via their client service line, the institution has failed to take responsibility or provide satisfactory resolutions.

It is also troubling that this institution relies on SMS communication to seek client consent. In instances where a client does not respond to the SMS, Motor Finance Corporation assumes non-response as tacit approval to proceed with debiting accounts. This practice raises serious concerns about transparency, accountability, and customer treatment.

These tactics reflect poorly on the institution's regard for its clients and encourage individuals to be cautious and vigilant in their dealings with Motor Finance Corporation (MFC).