Public complaint as a last resort

I have been trying to register online to have access to manage my account but the website keeps telling me that my cell number is invalid. I called the MFC call centre and spoke to a guy who was more concerned about reading his script than the issue I have. The gentleman advised me that my phone number was updated and that I will be able to register after lunch on Friday 3 November. I tried registering several times after lunch and nothing. I called the call center again and this time a lady advised that she can see my details have been put through to be updated but this means that I will only be able to register on Monday.

Monday? why would it take that long? The other person told me after lunch.

I tried registering on Monday and I still have the same problem. I tried Tuesday, I tried Wednesday and I still can't register. The service is pathetic. I pay my finance monthly without fail and I never contact you for anything. The only time I need some help and NOBODY wants to do a simple task. I will be sure that once my finance is paid up and I finance my next Motorcycle that I do it through Wesbank. I never had these issues with them.