1 reviews | Active since Aug 2015
Promise promise promise
<p>I hade a vehicle financed through MFC . the dealer sold me a motor warranty that did not comply with my vehicle as the policy did not cover a vehicle which had been modified which I did not know so within three months of having the vehicle the motor blew .The insurance company said they would not pay for the motor as the vehicle had been modified .The dealer did not assist .so I went to the bank for assistance for finance to fix the car but was told the vehicle was financed o the maximum . But I should go to the ombudsman for help . And whatever the decision of the ombudsman is they will stand by ,,,,,, well one year later the ombudsman rules in my favour and I think eventually my problems are over , how wrong I was the bank that said they would stand by what the ombudsman ruled are just full of promise even after all the months the car was standing I paid every month !,,,,,,,,, but now I realise the dealer finances many cars a month and I just had one so why upset the dealership that is bringing in money every month because it is always about the MONEY , so just think next time you buy a car which bank will be there when days are dark</p> <p> </p> <p>Let down and disappointed</p>
Good morning DeeC
Please accept my apology for not being able to resolve your complaint thus far.
I believe that there is an Ombudsman consultant from our side that is currently assisting on the matter. I will refer the matter to him to provide feedback and way forward to you.
Kind regards
Louis Masilo
Good morning DeeC
Please accept my apology for not being able to resolve your complaint thus far.
I believe that there is an Ombudsman consultant from our side that is currently assisting on the matter. I will refer the matter to him to provide feedback and way forward to you.
Kind regards
Louis Masilo
