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zaahirs Z

1 reviews | Active since Dec 2016

13 Jun 2019, 19:04

Private to Private Finance

Hi My application was done and dusted all that I needed was to sign the "contract" I was advised that I can settle the contract, take delivery of the vehicle without having insurance I disagreed with this and was advised via a cellphone call who now no one at MFC now knows about (the person) that my application was declined because of the risk of usage. 1. I sent all my documents which was verified and accepted. 2. The seller has forwarded all his particulars to them which was accepted and verified. 3. They requested a Dekra test, again accepted and verified. This cost me 1k and the seller 1k as we agreed. 4. Contact drawn and ready to be signed without insurance as per "The Manager" 5. Application declined due to the usage of the vehicle.

All this time,effort and money spent and the bank simply gets away with it.

0
Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply14 Jun 2019, 10:21
Official
Good Day Mr Sulaiman
 
 We acknowledge receipt of your complaint.
 
 Your complaint has been assigned to a service resolution specialist.
 
 You will be provided with feedback.
 
 Kind Regards

Esmeralda Bagley
 
 Client Value Management.
 
 ***