JH
Jillian H

1 reviews | Active since May 2016

14 Jun 2021, 16:23

Prescribed Debt

I communicated accordingly, requested assistance and eventually voluntarily surrender the car, that was 2018/2019. I have not heard from the bank since car was collected. Today I receive a thick summons dated 20 and 22/04/21. This should be prescribed debt as there has been no communication or acknowledgement from myself - or the bank with me. An attorney's summons out of the BLUE......THIS IS UNACCEPTABLE AND PLOY TO VICTIMIZE ME. i will also lodge a complaint with NCR.

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Replies (4)
Motor Finance Corporation
Motor Finance Corporation's reply14 Jun 2021, 17:54
Official
Dear Jillian

We acknowledge receipt of your complaint.

Please be advised that your complaint will be investigated and MFC will revert with feedback.

Kind Regards
Client Value Management

JH
Jillian H's update23 Jun 2021, 09:59
Reviewer Update
The response received was totally cold and not open for dialogue. I will lodge a complaint with Ombudsman, NCR and who ever else that can address my issue.
Motor Finance Corporation
Motor Finance Corporation's reply23 Jun 2021, 10:33
Official
Good morning 

could you please provide more details regarding the matter.  (UD Number or Deal Reference) 

regards 
JH
Jillian H's update23 Jun 2021, 10:36
Reviewer Update
The statement that was sent shows there was no activity on the account from Feb -Jul 2019 and all of a sudden again April 2021???