Pregnant- not valued as a client

<p>Good day, I have submitted my request on the 23rd June 2017 to request as break on my payments as I was going on maternity leave. I received the initial requests and comp**** with everything, I then received a second batch of requests and made sure I comp**** with those requests. I have not received a single phone call or email to advise me that my enquiry has been looked into. Instead everytime that I follow up on the email addresses given to me I get given a new email from a new person requesting the same information. I have been a loyal and paying customer, I am asking for a break, because I am a new mom on maternity leave, and there are various costs I have had to endure, and as a result I am asking for this grace period to help me get back on my feet. Please can I urgently get a response to my enquiry.</p> <p> </p>