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charmaine W

1 reviews | Active since Jun 2015

27 Jan 2016, 07:02

poor service from caal centre agents

i was trying to get a statement from my account for the past 3 days with no luck every time i phone i talk to a different person which tells me they will email me my statement and then it never happens i'm no fed up asking to get a statement because they don't do it. Its very bad customer service from their side

0
Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply27 Jan 2016, 09:52
Official
Hello charmainedewilze,

Thank you for bringing the matter to our attention.

We apologise for the inconvenience caused.

We will most definitely have your request investigated and revert with feedback.

Kind Regards
Sharyl Naicker
Client Value Management
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