SM
Sibongokuhle M
1 reviews | Active since Mar 2017
09 Dec 2019, 14:42
Poor service for the settlement team from MFC
My Fiancee called and mailed many times to get the Latest settlement amount of the car (which should be end of November) but to no avail. Please can we be assisted, mails sent are not attended to, when calling no replies and gets put on holding for hours. This is because we need to settle the car. Please can we get someone to assist ASAP.
Helpful (0)
Replies (2)0
Replies (2)
Motor Finance Corporation's replyOfficial
09 Dec 2019, 16:42Good day Ms Mgobozi
We acknowledge receipt of your complaint.
Kindly be advised that the matter has been escalated to the department concerned for assistance.
We will advise once feedback is received.
Kind regards
Sharon Mace
Sharon Mace
Motor Finance Corporation's reply09 Dec 2019, 16:42
Official
Good day Ms Mgobozi
We acknowledge receipt of your complaint.
Kindly be advised that the matter has been escalated to the department concerned for assistance.
We will advise once feedback is received.
Kind regards
Sharon Mace
Sharon Mace
SM
Sibongokuhle M's updateReviewer Update
09 Dec 2019, 17:43Thanks,
Phone call received and all is sorted.
Phone call received and all is sorted.
SM
Sibongokuhle M's update09 Dec 2019, 17:43
Reviewer Update
Thanks,
Phone call received and all is sorted.
Phone call received and all is sorted.