Poor Service.

After many calls and being sent from pillar to post in regards finance I am still no where near resolving this. What makes things worse is I get referred back to Nedbank, Nedbank sends me to NFC. Before it was so simply call in give details to operator and get a feedback with the bank. If the rate is not good enough then get bank to motivate on your behalf. I have a Nedbank rating of 727 out of 730 but still cannot get this resolved. What a waste of time between both business.