TD
Tshifhiwa D

1 reviews | Active since Nov 2017

12 Oct 2020, 12:22

Poor service

My account is on arrears due to covid 19 impact, my salary was cut and I did explain and sent a letter from my employer to mfc,and I'm trying to pay as much as I can and is not only mfc, but I'm told that my account is handed over and I need to pay all the arrears within 24hrs or they are taking a car till my account is up to date,so how can they take a car for safety wheres I'm trying my best to pay instead of helping me they just want to Blacklisted me like I'm refusing to pay, mfc service is very bad.

0
Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply12 Oct 2020, 22:15
Official
Dear Tshifhiwa Davhana

We acknowledge receipt of your complaint.

Your complaint has been assigned to a service resolution specialist for perusal. You will be contacted to have your complaint addressed.

Kind Regards
Client Value Management