POOR SERVICE

<p>How can an entire department disappear from the face of the earth for 10 days!!!!</p> <p>I bought my car on the 15th April,I was in a horrific accident which has cost me the inconvenience of my car being written off. Luckily, my insurance handled my claim smoothly and now when I'm trying to finalise my account MFC, they're giving me the runaround! It's still within 60 days MFC want me to pay the short fall which I don't even wanna know, my Insurance paid everything mean we cancelebrate the whole deal. No 1 every contact me to explain anything. I am allowed to cancel the contract at certain period I don't think legal procedure has been taken in consideration here. Fana guy h's never try to contact me and explain, their call centre they are so rude and not professional. How can an entire department disappear from the face of the earth for 10 days!!!!<br />How can such a large corporation offer such appauling service?<br />Its bad enough one has to deal with the trauma of an accident, acts of incompitency should not be dealt with at all! I mean was expecting somebody to contact me and take me through the procedure but dololo, I guess will just see them deducting money from my account while I don't hv a car.</p> <p>I am really disappointed, please guys pull up your socks </p> <p>Kmc</p>