MC
Mo C

1 reviews | Active since Oct 2018

18 Oct 2019, 08:35

Poor service

I am a new client with Mfc “ 9 months”, I called in to ask for a freeze on my account due to financial difficulties, I was told by the consultant that it’s my problem, they won’t approve it, i than went on to send a motivational letter explaining my hardships, i received a very vague sms. “ MFC a division of Nedbank payment break declined. ***, I mean is this how we communicate with our clients? I am very disappointed by Mfc.

0
Replies (1)
MC
Mo C's update22 Oct 2019, 11:45
Reviewer Update
So I received a reply that they would contact me, it’s been over a week and still no one has bothered calling me, this is very disappointing, I am having a serious problem , as soon as I skip a payment I will be receiving a millions calls and added interest and collections added to my account.