POOR SERVICE

Good day<br> I wrote an email on behalf of my dad on 23.07.2015 & also logged a complaint on the website & have had no response. He is a customer of MFC & has a huge complaint about a vehicle he purchased in February 2015. He bought a 2006 Volkwagen Caddy. The vehicle was supp**** by Bargain Autos in Voortrekker Rd, Goodwood. He has had endless problems with the vehicle & had to take it to & from the supplier. On 20 May he took the vehicle in & after 16 days & when he got it back was not convinced that it was properly fixed. On 27 June he had a breakdown which put him & my mom in grave danger as they were on a highway on their way to Mooreesburg & he had to tow it back to the supplier at his own expense on 29 June. It has now been a month since he has been without a vehicle without an option of a courtesy car. His routine has grossly been disrupted & he is in total despair!! Please advise what to do because he is deeply disappointed at the service of the supplier & distressed that he has been paying for a car that is not in is possession!<br> <br> Thank you