1 reviews | Active since Sept 2016

31 Dec 2018, 08:26

Poor poor service

I have been trying to cancel and get a refund for a product that has been delivered poorly and services found unacceptable. I filled in the form they sent me and forwarded back to them. Still nothing is happening. I paid for a product more than three months and only after wanting to submit a claim did they send me the policy document. I requested cancellation and refund due to this fact.

They are quiet.

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Replies (3)
's update31 Dec 2018, 08:26
Reviewer Update
Policy number is MPW000597
's update31 Dec 2018, 08:26
Reviewer Update
Policy number is MPW000597
Motor Finance Corporation
Motor Finance Corporation's reply31 Dec 2018, 11:18
Official
Dear marius-stragen-vd-walt

We acknowledge receipt of your complaint.

Please  accept our sincere apologies for the delay in responding to your enquiry.

Your complaint has been assigned to a resolution specialist for perusal.

Kind Regards

Sharyl Naicker
Client Value Management
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