POOR POOR POOR DISGUSTING SERVICE

Yet again, another episode with MFC and their poor customer service and poor management. When applying for finance, they told me in the branch you could use anyone as a nominated driver, application is declined due to nominated driver. When calling in the lady rather laughs and says no it can only be spouse or parents. WHY COULD NOBODY INFORM ME AT THE BRANCH??? after my first complaint, nobody came back to me. After calling in to lodge a complain about MFC and their N1 City branch, still nobody came back to me and I had the reference number. I gave them enough time to come back to me and honestly I AM SO HIGHLY DISAPPOINTED AND DISGUSTED by the service received. Their rude consultants at MFC and how they keep messing in your mouth when wanting to speak. HAD I KNOWN IN THE FIRST PLACE ALL MY STUFF WOULD'VE BEEN IN ORDER. second time around they decline again when submitting my father and say I cannot use him because it looks like ***** and it looks ***** because we don't have the same surname? Seriously NOT EVERYBODY'S PARENTS GET MARRIED AND NOT L MOTHERS NAME THEIR CHILDREN AFTER THE FATHER'S SURNAME. I would never ever in my life recommend MFC and never would I go back to do any kind of business after wanting to switch everything over to Nedbank. POOR SERVICE. RUDE CONSULTANTS AND POOR MANAGEMENT. Nedbank messed up my whole application all I did was sign the application and list a nok, then they said my address is wrong after I provided them with proof of address. YOU GUYS ARE THE WORST. I BLADY HATE NEDBANK AND THEIR FINANCE