aT
andre T
1 reviews | Active since Jan 2014
25 Feb 2016, 17:00
Poor customer service and breach of FAIS Act.
Settled my financing over 20 days ago and sent proof of settlement and bank detail to MFC but to date have had no call or confirmation of ENATIS ownership papers to be returned nor has refund for over payment of settlement been done. Now 20 days later after I made contact with them (again) I am told they want statement that shows transfer of settlement after I have already supp**** proof of settlement on 5 Feb 2016 and MFC themselves confirmed that settlement was received - RIDICULOUS!! At 12% interest and willingness to assist in older vehicle I wanted financed I supported them - NEVER, NEVER EVER AGAIN!! NOT WORTH IT FOR POOR SERVICE YOU HAVE TO CONTENT WITH!!
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Motor Finance Corporation's replyOfficial
26 Feb 2016, 09:59Hello avantonder197306,
Thank you for bringing this matter to our attention.
I apologise for the manner in which this matter may have been handled.
I confirm your concerns are noted and we will be in contact with you to provide you
with the most amicable resolution.
Kind Regards
Sharyl Naicker
Client Value Management
***
Thank you for bringing this matter to our attention.
I apologise for the manner in which this matter may have been handled.
I confirm your concerns are noted and we will be in contact with you to provide you
with the most amicable resolution.
Kind Regards
Sharyl Naicker
Client Value Management
***
Motor Finance Corporation's reply26 Feb 2016, 09:59
Official
Hello avantonder197306,
Thank you for bringing this matter to our attention.
I apologise for the manner in which this matter may have been handled.
I confirm your concerns are noted and we will be in contact with you to provide you
with the most amicable resolution.
Kind Regards
Sharyl Naicker
Client Value Management
***
Thank you for bringing this matter to our attention.
I apologise for the manner in which this matter may have been handled.
I confirm your concerns are noted and we will be in contact with you to provide you
with the most amicable resolution.
Kind Regards
Sharyl Naicker
Client Value Management
***