DB
Dwain B

1 reviews | Active since Dec 2013

12 Nov 2015, 16:02

PLEASE CANCEL MFC FINANCE

Hi Berto/Jolanda,<br> <br> I received nothing but the best service and my every expectation was exceeded by yourselves and I would recommend all my friends and family to purchase a motorcycle at Cayenne.<br> <br> I'm writing this with a very heavy heart and I sincerely don't know what to do. I wish there was another way we could handle this, unfortunately I would need to cancel my contract.<br> <br> My company is going through a retrenchment process and My dept. is next. I can supply proof that we are currently in a retrenchment process.<br> I honestly did not think that this could happen, but I think it's better to be safe rather than sitting with R100000s of thousands in debt which I would not be able to pay.<br> <br> I Read up on my bikes retrenchment cover and it states the following:<br> No cover will be payable:<br> (1) in the event of retrenchment commencing within the first 90 (ninety) days of the Commencement of Insurance.<br> <br> <br> I don't know what my options are in this moment, Hopefully you would be able to assist?<br> <br> <br> The dealer cant cancel unless I provide physical proof, however I don't have any as yet because the retrenchments have not been finalized. <br> So please cancel my contract.

0
Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply16 Nov 2015, 14:25
Official
Hello Dwainb,

Dear Dwainb

I apologise for the poor service received and the dissatisfaction caused.
I confirm your concerns are noted and have been referred to the relevant area.

A resolution specialist will be in contact with you to assist.

Kind regards
Farzaana Bhikhoo

Client Value Management
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