RN
Rene N
1 reviews | Active since Oct 2019
16 Sept 2020, 13:55
Payment holiday *******
As you would know, during lock down it was no work, no pay. I app**** for a payment holiday, which was approved. Now after everything has settled and my debit order was deducted, my premium went up with R500 rand. (still feeling the after effect of Covid) After questioning MFC, the answer was that the arrears was divided and added to my monthly premium. My question: why couldn't they extend my contract with 3 months and keep my premium the same. I can't afford the extra R500
Helpful (0)
Replies (1)0
Replies (1)Motor Finance Corporation's replyOfficial
16 Sept 2020, 15:35Good Day Mr Van Niekerk
We acknowledge receipt of your complaint.
A complaints resolution specialist with contact you soon.
We do apologise for any inconvenience caused.
Regards
Esmeralda Bagley
Motor Finance Corporation's reply16 Sept 2020, 15:35
Official
Good Day Mr Van Niekerk
We acknowledge receipt of your complaint.
A complaints resolution specialist with contact you soon.
We do apologise for any inconvenience caused.
Regards
Esmeralda Bagley
