RN
Rene N

1 reviews | Active since Oct 2019

16 Sept 2020, 13:55

Payment holiday *******

As you would know, during lock down it was no work, no pay. I app**** for a payment holiday, which was approved. Now after everything has settled and my debit order was deducted, my premium went up with R500 rand. (still feeling the after effect of Covid) After questioning MFC, the answer was that the arrears was divided and added to my monthly premium. My question: why couldn't they extend my contract with 3 months and keep my premium the same. I can't afford the extra R500

0
Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply16 Sept 2020, 15:35
Official

Good Day Mr  Van Niekerk
 
 We acknowledge receipt of your complaint.
 
 A complaints resolution specialist with contact you soon.
 
 We do apologise for any inconvenience caused.
 
 Regards

Esmeralda Bagley