1 reviews | Active since May 2013
Payment Delays
Hi there,<br> <br> Please see below my email that was sent to Peter Snayman on Friday, got a call from Rual Botes saying MFC cannot assist me. I would really appreciate it if you forward this email to the CEO. <br> <br> Hi Peter,<br> <br> Please consider this email a very urgent matter. I have paid R 14 000 last week as our last agreement that R 12000 would be paid by end May and end May runs until 7th June so I paid on time, but there was already somebody coming to my house demanding payment regardless of the agreement.<br> <br> I would like MFC to assist me as I'm without a job at the moment, I would like to ask a payment freeze for 6 months while I look for work, then I will finish paying off the three months left on my car. I know the car should have been paid up by end May as per the contract when I purchased the car which was 4 years 6 months, but unforeseen circumstances happened and I have only three months left to finish paying, so you understand that the MFC staff together with the external debt collector would kill to repossess an almost paid up car.<br> <br> I have asked this matter not to involve external people as I am not willing to pay extra costs for no reason just to further increase the balance.
Dear Sphokazi2013
I apologise for the poor service received.
We value all our clients and always endeavour to assist them in order attain an amicable outcome.
I confirm a service resolution specialist will be in contact with you to provide feedback.
Kind regards
Farzaana Bhikhoo
Client Value Management
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Dear Sphokazi2013
I apologise for the poor service received.
We value all our clients and always endeavour to assist them in order attain an amicable outcome.
I confirm a service resolution specialist will be in contact with you to provide feedback.
Kind regards
Farzaana Bhikhoo
Client Value Management
***
