1 reviews | Active since Jul 2017
Pay for **** R4000 every month
Worst customer service in the banking industry. Log a complaint and they pretend to care and working on your complaint. My first complaint I logged with Graham nothing happened to my complaint. I drove to Namibia horrible experience car broke down just when I entered Namibia, if MFC dealt with my complaint then I wouldn't be writing a review today. I pay for a car I don't even use. I gave mfc the chance to repair it but it didn't happened now I fed up I want the vehicle to be exchanged or cancelled without my name being red flag.
I requested 4 times for Christopher to call me back nothing happened requested twice for Christopher's manager to call me back 48hours has passed nothing.
Can one of the Nedbank MFC mangers or directors please call me and give me a bladdy update on my complaint as you get your R4000.00 every month on something I don't use.
We acknowledge receipt of your complaint.
Please accept our sincere apologies for the poor service received.
Your complaint will receive immediate attention.
Kind Regards
Client Value Management
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We acknowledge receipt of your complaint.
Please accept our sincere apologies for the poor service received.
Your complaint will receive immediate attention.
Kind Regards
Client Value Management
***
