CW
CHRISTINE W

1 reviews | Active since Aug 2015

17 Aug 2015, 18:25

PATHETIC SERVICE THEY NEED TO CLOSE DOWN

1. A YEAR AGO WE BOUGHT A VEHICLE FOR MY DAUGHTER WITH A SERVICE PLAN INCLUDED, NO ONE CONTACT US TO LET US KNOW THE SERVICE PLAN HAS EXPIRED, BUT OH BOY MFC STILL DEDUCT THE DEBIT ORDER AMOUNT OF HER ACCOUNT,<br> 2. WHEN WE CONTACT MFC THEY DIDN'T EVER NOTICE THAT THE DEBIT ORDER IS STILL GOING OF.<br> 3.THEY DON'T KNOW WHAT THEY DOING AT ALL AND THEY DON'T KNOW THERE PRODUCTS.<br> 4. THEY SHOULD ALL GO FOR CLIENT SERVICE TRAINING COURSES NOT THAT I THINK IT WILL HELP AT ALL.<br> 5. THE BEST IS TO CLOSE MFC. THEY ARE USELESS.

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Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply18 Aug 2015, 09:08
Official
Hello WHEELER#,

Dear WHEELER#

Your concerns have been noted and the matter is being attended to.
I confirm we will be in contact with the account holder in order to provide feedback.

Kind regards
Farzaana Bhikhoo

Client Value Management
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