DE
Darian E

1 reviews | Active since Mar 2017

17 Jan 2019, 10:03

PATHETIC SERVICE FROM MFC CLAIMS DEPARTMENT!

I called the MFC call centre to confirm the advance amount of -1755.49 showing on my online profile account which the agent has given me a different amount OF,R1500 i then asked her when will the amount be refunded back to me she then advised me to speak to KRISHNIE THE LADY HANDLING MY ACCOUNT WITHIN THE LEGAL DEPARTMENT WHO HAPPENS TO GIVE ME A DIFFERENT STORY,TELLING ME TO BE PROACTIVE AND DOES NOT DEAL WITH REFUND REQUEST AND IS UNABLE TO CONFIRM WHAT IS DUE TO ME,HAS NO WAY OF TALKING TO CLIENTS NOR HAS ANY PEOPLE S****S!

PATHETIC SERVICES!!!, I WANT WHAT IS DUE TO ME BECAUSE I CAN PHYSICALLY SEE IT ON MY PROFILE WHAT IS EXACTLY DUE TO ME!

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Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply17 Jan 2019, 10:28
Official
Dear Dayday

We acknowledge receipt of your complaint.

Your complaint will be assigned to a resolution specialist for perusal.

Kind Regards
Sharyl Naicker
Client Value Management
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