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lynnmak.lm lynnmak.lm
1 reviews | Active since Mar 2015
25 Mar 2024, 12:26
Pathetic service from MFC
I have a debit order with MFC for my vehicle, first we agreed on the 25th of every month, then they debit on the 23rd. I requested to change to the 28th, they said since interest is charged daily they will increase interest. i agreed i said okay. I get an SMS on the 20th March at 18:12 pm to say they are changing the debit order to the 25th of every month starting from the 25 March, if i have a problem i must contact them before the 20th of March. They debited on the 25th of March but did not reduce the interest like they increased when they moved from the 25th to the 28th. Pathetic service from MFC. had i checked Hello peter before buying the car i would not have accepted the deal.
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lynnmak.lm lynnmak.lm's updateReviewer Update
25 Mar 2024, 12:32ohh i forgot to mention, I called MFC and addressed this with kylie PHOMAE, she could not help but tell me to call again after a lengthy waiting on their call center. Her supervisor is still yet to call me Mr Shawn Sillander. Judging by the waiting i have to do, i thik he is not at work because he can not be found at his desk.
This shows there is no communication with this institution.
How can you send an sms after business hours and give the deadline of the same day and not give me the chance to respond.
I get an SMS on the 20th March at 18:12 pm to say they are changing the debit order to the 25th of every month starting from the 25 March, if i have a problem i must contact them before the 20th of March.
Charging me same interest when i paid later and earlier and still tell me the interest is charged on a daily basis, this is *****.
This shows there is no communication with this institution.
How can you send an sms after business hours and give the deadline of the same day and not give me the chance to respond.
I get an SMS on the 20th March at 18:12 pm to say they are changing the debit order to the 25th of every month starting from the 25 March, if i have a problem i must contact them before the 20th of March.
Charging me same interest when i paid later and earlier and still tell me the interest is charged on a daily basis, this is *****.
ll
lynnmak.lm lynnmak.lm's update25 Mar 2024, 12:32
Reviewer Update
ohh i forgot to mention, I called MFC and addressed this with kylie PHOMAE, she could not help but tell me to call again after a lengthy waiting on their call center. Her supervisor is still yet to call me Mr Shawn Sillander. Judging by the waiting i have to do, i thik he is not at work because he can not be found at his desk.
This shows there is no communication with this institution.
How can you send an sms after business hours and give the deadline of the same day and not give me the chance to respond.
I get an SMS on the 20th March at 18:12 pm to say they are changing the debit order to the 25th of every month starting from the 25 March, if i have a problem i must contact them before the 20th of March.
Charging me same interest when i paid later and earlier and still tell me the interest is charged on a daily basis, this is *****.
This shows there is no communication with this institution.
How can you send an sms after business hours and give the deadline of the same day and not give me the chance to respond.
I get an SMS on the 20th March at 18:12 pm to say they are changing the debit order to the 25th of every month starting from the 25 March, if i have a problem i must contact them before the 20th of March.
Charging me same interest when i paid later and earlier and still tell me the interest is charged on a daily basis, this is *****.