vM
vuledzani M
1 reviews | Active since Oct 2012
31 Dec 2019, 09:16
Pathetic service and *****
I had overpaid my account by 3000. Now when I request the refund they told me it will take 5-7 working days. 7 days later they tell me 7 - 14 days. I really don't understand now and very frustrated. This is my money and I now have to beg for it
Helpful (0)
Replies (3)0
Replies (3)
Motor Finance Corporation's replyOfficial
31 Dec 2019, 09:27Dear Vuledzani
We acknowledge receipt of your complaint.
Your complaint will be investigated and feedback will be provided thereof.
We apologise for the inconvenience caused.
Kind Regards
Client Value Management
We acknowledge receipt of your complaint.
Your complaint will be investigated and feedback will be provided thereof.
We apologise for the inconvenience caused.
Kind Regards
Client Value Management
Motor Finance Corporation's reply31 Dec 2019, 09:27
Official
Dear Vuledzani
We acknowledge receipt of your complaint.
Your complaint will be investigated and feedback will be provided thereof.
We apologise for the inconvenience caused.
Kind Regards
Client Value Management
We acknowledge receipt of your complaint.
Your complaint will be investigated and feedback will be provided thereof.
We apologise for the inconvenience caused.
Kind Regards
Client Value Management
vM
vuledzani M's updateReviewer Update
02 Jan 2020, 09:33I have now been told there is no refund due to me after 2 consultants told me there is a refund due and I have to send the proof of payment for them to process the refund
Please get the recordings of those phone calls
Unprofessional services from MFC
Please get the recordings of those phone calls
Unprofessional services from MFC
vM
vuledzani M's update02 Jan 2020, 09:33
Reviewer Update
I have now been told there is no refund due to me after 2 consultants told me there is a refund due and I have to send the proof of payment for them to process the refund
Please get the recordings of those phone calls
Unprofessional services from MFC
Please get the recordings of those phone calls
Unprofessional services from MFC
Motor Finance Corporation's replyOfficial
07 Jan 2020, 12:17Dear Vuledzani
We have investigated your complaint and an outcome was forwarded to you via email.
Kind Regards
Client Value Management
We have investigated your complaint and an outcome was forwarded to you via email.
Kind Regards
Client Value Management
Motor Finance Corporation's reply07 Jan 2020, 12:17
Official
Dear Vuledzani
We have investigated your complaint and an outcome was forwarded to you via email.
Kind Regards
Client Value Management
We have investigated your complaint and an outcome was forwarded to you via email.
Kind Regards
Client Value Management