1 reviews | Active since Jul 2017
Pathetic MBA Credit solutions call centre service
I had my cape union account handed over to MBA credit solutions. Nazeera called me insisting I explain the situation to her. When I asked her for her email address to send all the correspondence I have to cape union and standard bank, she flat out refused and started ranting and raving at me like a mad woman. She then very childishly went quite and kept the line open without speaking.
If this is the kind of "assistance " MBA offer, its a complete farce of a company.
Until such time as I'm provided with an email address stop wasting your time in calling me.
I have been in communication with cape union since June. I gave up because of their useless service. I thought MBA would finally be the people to review my communication.
Clearly not, they have combative call centre agents who want to rant and rave and are not interested in receiving emails.
Pathetic
Dear angela-impey
We acknowledge receipt of your complaint.
Please be advised that we are not MBA Credit solutions, but MFC, a division of Nedbank.
Kindly recapture your complaint under the correct company listing.
Kind Regards
Sharyl Naicker
Client Value Management
***/***/***
Dear angela-impey
We acknowledge receipt of your complaint.
Please be advised that we are not MBA Credit solutions, but MFC, a division of Nedbank.
Kindly recapture your complaint under the correct company listing.
Kind Regards
Sharyl Naicker
Client Value Management
***/***/***
