mM
marykep M

1 reviews | Active since Sept 2016

18 Oct 2016, 07:34

Pathetic, *********** Call Center Staff - Affecting my credit record as a consumer!! I will not allow this

<p>It has been nearly 3 months that I have tried Nedbank MFC to attend to my requests. Last year, I changed my CC (from a member) to a Pty Ltd (Director). It is still the same business and I'm the same person! We are in the process of closing the CC business accounts and on SEVERAL occasions have I notified MFC that they must please do a change of ownership and let me know what they require. I have submitted the letter on the company letterhead, giving the new company bank details, etc. yet every month they still try and collect the money from the old company's bank account, which no longer gets any funds to cater for any debit orders as we are trying to close that account!!!!! </p> <p>After all the effort I've put in to try and get someone to change the Company Name on the Invoices and update the banking details, I've now received a letter of demand. I've even recorded all my telephone calls with MFC where I've requested that these be changed.</p> <p>I have DONE NOTHING WRONG and tried to inform these *********** idiots of the changes, yet no one has the ability to attend to it. I'm warning MFC if this goes further I will consult with a lawyer, go to the banking obudsman and the Consumers Board!!!!!!!!!</p> <p> </p> <p>Please get someone with some brains to sort this out so that the debit orders can go off as they should!!!!!!!!!!!!!!!!!!</p>

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Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply18 Oct 2016, 07:47
Official

Good morning Maryke

Please accept my apology for the inconvenience caused to you. Please note that I will send you an email privately for the company registration number in order to be able to assist.

Kind regards

Louis Masilo