Pathetic Customer Relations & Service

<p>I contacted a lady by the name of Marlene Kloka at the MFC offices on Wednesday 12/07/2017. I stated the reason for my call and asked for the proper advice to proceed with my issue i had. I was then treated like a ******** and ended being judged and verbally harrassed by this women ,over the phone. The more i was telling her that i wish to resolve this matter ammicably the more she pursued a sarcastic and arrogant demeanour about her. I subsequentyly asked my wife to call her on the 17/07/2017 to get more details from her as i did not wish to communcicate with her further. When my wife then approached her about her actions towards me previously she followed to hang up the phone in my wifes face. This is a terrible reflection for the company and i am glad my business with MFC will come to end very soon. I will revert back to my previous service provider with whom i have had good service over the years. I am utterly disgusted that an employee of such a prominent business can act the way this women did towards , towards a client. The sad part about this matter is that this is her job and i will not be the only 1 she treats with such disdain and disrespect.</p>