1 reviews | Active since May 2012
Pathetic Company, Disrespectful Employees from Management to agents MXM
<p> Good day Mr Peter, </p> <p>It is shocking that a company like MFC still treats people like Animals, it's amazing that In South Africa we still have people who are nothing but ******.</p> <p>About a week ago my vehicle was reppossed by MFC because of the certain amount of money I was owning. I have no problem with that, the problem I have is when I wanted my vehicle back after I had made the payments they requested. </p> <p>I might be young but no client deserves to be disrespected like these people did to me.</p> <p>Monica Malatji, Estelle and the Coloured guy who released my car.</p> <p>Estelle is a manager when I spoke to her she was very useless, she never app**** her management s****s in trying to help me. She was rude, I don't know if she treated me that way because I am young or Black. </p> <p>Because of Estelle being useless and ridiculous she failed dismally to assist me, she then transferred me to a lady by the name of Monica, Monica was rude to me, she even disconnected the call on my ears after I expressed my frustrations about how unfair I have been treated, she refused to realise my vehicle on Wednesday after all my payments were made. </p> <p>She was rude to my wife, only started waking up after my wife took her to Hellopeter. It's like she wanted us to bribe her to realise our Vehicle. </p> <p>The guy who realised my car shouted at me after l removed the sticker that was on my wind screen, he spoke to me like I am his son, until the people who where around laughed at me. </p> <p>What do you call that? I work for a financial institution myself but that kind of service I have never seen it. these people are disgusting. Even when I got to MFC to collect my car Monica still questioned why my wife took her to hello Peter, who really does that, Monica you must learn to respect people. </p> <p>I urge all the people who haven't bought their vehicles never to get Finance from MFC.</p> <p>They will treat you like an animal and neglect you during tough times. </p> <p>Regards </p> <p>Henry Shongwe </p> <p> ********** 835085</p>
Good morning Mr Shongwe
Please accept my apology for the bad treatment that you received.
Please note that the matter will be send to management for investigation, and i will provide feedback to you as soon as possible.
Kind regards
Louis Masilo
**********Good morning Mr Shongwe
Please accept my apology for the bad treatment that you received.
Please note that the matter will be send to management for investigation, and i will provide feedback to you as soon as possible.
Kind regards
Louis Masilo
**********