Pathetic Call Centre Assistance & General Service

Contacted MFC for two/three days consecutively to get a settlement letter on one of my vehicles I badly wanted to settle.

The person handling my account was not available but I’ve been helped by *********** call centre agents. Till now no settlement letter , and still no answer on all the numbers which were provided by the call centre agents!

This is absurd , never ever finance a vehicle through MFC that day will be the last you hear from them at the application or when you in arrears but never when you want to settle an account!

A very irritated customer!