PATHETIC AND ********* FINANCIAL INSTITUTION

I'd never wanted this institution to financed any of my vehicles, it happened that the last 2 vehicles were financed by MFC, I think it's because I bought them from the same dealership. on the 25 August I traded-in my vehicle that was financed by mfc from APC car sales, and according to the owner of APC car sales the settlement was done on the very same day, but on 15 September 2023, MFC debited from my account for the vehicle that has been ALREADY settled, upon calling MFC, I was then told that the vehicle was never settled, hence the account is still billed on me. I the decided to liaise with the salesman and the APC dealer via email, whereby I was informed that the vehicle was settled on 25 August 2023. the APC car sale owner called me to ensure this discrepancy will never happened again MFC needs to fixed this error for future reference, again on the 16 October 2023, MFC debited for the vehicle that is no longer in my possession. I wrote to them to them asking for a refund, on 18 October 2023, receive a feedback from MFC, asking for my banks statement in order for them to refund me, up until today 24 October 2023, NO REFUND HAS BEEN **** INTO MY BANK ACCOUNT, i wonder how much long I should wait. hence some of my debit orders were returned due to insufficient fund into my bank account, not only that, my credit profile will reflect a negative impact because of this PATHETIC BANK. To those who apply for finance assistance, PLEASE>>>PLEASE>>>NEVER accept any OFFER from MFC you will suffer in hell!!!