DA
Delon A

1 reviews | Active since Dec 2018

04 Dec 2018, 12:15

Outstanding customer service "Godfrey More"

After much time wasted and being shoved from pillar to post with a very *********** MFC collections team, after writing my review on hello peter I have received extremely amazing service from a specific individual called "Godfrey More" Team Leader in the collections department, this gentleman has assisted me above and beyond and has made me feel like a real customer as he has treated me with the utmost respect, that is what i call customer service, a lot of MFC staff i think need to learn a thing or 2 from this individual.

Thank you very much Godfrey More, you have truly shown me that i am not just a statistic but an actual customer instead of feeling alienated and victimized from the other staff of MFC whom i think have much to learn from you, take care and keep up the good work.

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Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply04 Dec 2018, 15:33
Official
Dear DAttwell

Thank you for taking the time to compliment our staff member Godfrey.

He is delighted and humbled by your kind words of appreciation.

Kind Regards
Sharyl Naicker
Client Value Management
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