pP
phseaward P

1 reviews | Active since Nov 2016

08 Feb 2017, 23:49

Once again proves that I chose wrong company to do business with

<p>I wrote a review about the rude customer service I received a few months ago after being rob and trying to arrange to get account up to date.</p> <p> </p> <p>Beginning I this month they deducted an amount of my bank account - not authorised.</p> <p>They also deducted my regular payment on a non scheduled day.</p> <p>I reversed the amounts and continued to pay r200 per day, as I have since I got behind.</p> <p> </p> <p>End of Feb my account will be up to date and I would have paid extra on the account.</p> <p> </p> <p>Today a lady phoned me to ask why I reversed the money.</p> <p> </p> <p>I told her that it was unauthorised and they can't just deduct money from people's accounts as they wanted to. I said I'll continue to pay daily as I have and be ahead end of February. Someone had to teach them a lesson.</p> <p> </p> <p>The consultatant said that she'll teach me a lesson by handing over my account immediately to external agents. </p> <p> </p> <p>I said it's okay I'll then pay them off R50 a month instead of R200 daily as I have. </p> <p> </p> <p>She said that we'll see.</p> <p> </p> <p>Last month the also deducted unauthorised money out of my account, even after I made continues payments.</p> <p> </p> <p>Mfc - you weren't like this in 2006 when I bought my first vehicle through you, currently I regret doing business with you, and will personally not finance one vehicle with you ever again!!! </p> <p>You make me feel like selling my car and going through any other business, even if I pay more.</p> <p>I know you won't care, but people must know how rude and heartless you've become. </p>

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Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply09 Feb 2017, 08:06
Official

Good morning Mr Pierre-Henri Seaward

I will investigate the matter and I will come back to you as soon as possible.

Kind regards

Louis Masilo