aA
akraayenburg A

1 reviews | Active since Dec 2016

19 Dec 2018, 09:55

On Hold For 22 Minutes

Just spent 22 minutes holding for an agent just to get disconnected and all that time wasted. It's absolutely ridiculous. I pay a lot of money to them on a monthly basis and this is the customer service I reicieve. Horrible.

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Replies (3)
Motor Finance Corporation
Motor Finance Corporation's reply19 Dec 2018, 10:33
Official
Dear andre-van-kraayenburg

We acknowledge receipt of your complaint.

Please be advised that we have tried to contact you several times with no success.

Can you kindly reply to the email correspondence forwarded to you.

Kind Regards
Sharyl Naicker
Client Value Management
*** / ***
 
aA
akraayenburg A's update20 Dec 2018, 12:03
Reviewer Update
My problem was quickly resolved by Chantell. Thank you for the excellent service.
Motor Finance Corporation
Motor Finance Corporation's reply20 Dec 2018, 12:21
Official
Dear andre-van-kraayenburg

Thank you for your kind words of appreciation.

Kind Regards
Sharyl Naicker
Client Value Management
*** / ***