sR
sibusiso R

1 reviews | Active since Apr 2017

11 Apr 2017, 20:50

Not treated fear

<p>I have financed the car with mfc,on the 1st April 2017 i have missed my install because of personal issues at home,on the 5th i called mfc to try make arrangement.i was told that they can not help me because my contract with them its less than 12 months,i must pay the full amount month end of April.i explained to the lady who was very rude over the phone that i would not afford 2 installment at once but i would apprecaite to divide my arreas amount of R5700 into 2.i want to pay my install and half of arreas amount.she then said no i must wait for the call from the legal deprtment of the 15th.I then wrote to Mfc direct complain department which i got a ref no until today no one have tried to contact me to assist with with the request.clearly mfc does not care about their customers.i am willing to pay the arreas amount but i can not afford arreas amount at once,that is why i took responsibility to call and try and make arrangement.</p>

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Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply12 Apr 2017, 08:04
Official

Good morning kulungile1

Please note that the matter will be referred to our credit control department for assistance.

I will advise as soon as they come back to me.

Kind regards

Louis Masilo