IN
Indrani N

1 reviews | Active since Feb 2015

21 Oct 2015, 10:43

non responsive sms option

I requested my settlement amount via sms since such an option is available.I have been charge for the sms but the reponse I get is that they do not have my e-mail address.But I WENT FOR THE SMS option and not the e-mail one.I would appreciate assistance .

0
Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply21 Oct 2015, 12:57
Official
Hello Indrani Naidoo,

Dear Indrani Naidoo

I confirm sms is a medium used to request a statement on your account.
We will be in contact with you to advise on the response method.

Kind regards
Farzaana Bhikhoo

Client Value Management
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