Non- compliance

Item: Motor Finance Corporation
Rating: 1
Author: Anth M

I find it absolutely disgusting that I have to wait for more than 2 weeks for the consent I gave to increase monthly installments (after speaking to a consultant) And then when I receive it, it is dated 29 August...no consent was given on this day! Furthermore, your so called amended authorisation letter received, does not even stipulate any amount. So Mr Ziad Sallie, please advise when I spoke to you or emailed you consent on 29 August 2020!

Helpful (0)

Replies (1)

Motor Finance Corporation's replyOfficial

31 Aug 2020, 10:41

Dear Anth Ma

We acknowledge receipt of your complaint posted on Hello Peter.

Your complaint has been assigned to a service resolution specialist for perusal.

You will be contacted to have your complaint addressed.

Kind Regards

Motor Finance Corporation's reply31 Aug 2020, 10:41

Official

Dear Anth Ma

We acknowledge receipt of your complaint posted on Hello Peter.

Your complaint has been assigned to a service resolution specialist for perusal.

You will be contacted to have your complaint addressed.

Kind Regards