No support

On the 9th of April I app**** for payment holiday, after getting response via email that did not make sense, now after giving me a new payment amount with the interests the payment still go through via debt order. All previous correspondence between myself and MFC was send to them, believe it or not with all the correspondence attached, we just received a email requesting my ID number! Not only did I phoned your call center that kept me waiting in queue for so long and in the end i get an automated response saying 'invalid extension' and the call gets cut. Correspondence with the following : *** / *** / *** Thanks MFC for not supporting your clients through this difficult times!