FE
Fabrizia E
1 reviews | Active since Sept 2011
07 Apr 2015, 18:52
No statements
For a few months I've been asking Farzaan to ensure my statements are sent to my personal address. And for months I haven't received a statement, which means I cannot track my payments. <br> Mildly irritated as this is something pretty simple to rectify. <br> Lack of responses to emails is super irritating.
Helpful (0)
Replies (1)0
Replies (1)
Motor Finance Corporation's replyOfficial
09 Apr 2015, 15:15Hello Fabrizia ,
Dear Fabrizia
I apologise for the dissatisfaction caused and confirm all the details we have on our side are correct.
We are however investigating as to why you are not receiving your statements successfully.
Kind regards
Farzaana Bhikhoo
Client Value Management
***
Dear Fabrizia
I apologise for the dissatisfaction caused and confirm all the details we have on our side are correct.
We are however investigating as to why you are not receiving your statements successfully.
Kind regards
Farzaana Bhikhoo
Client Value Management
***
Motor Finance Corporation's reply09 Apr 2015, 15:15
Official
Hello Fabrizia ,
Dear Fabrizia
I apologise for the dissatisfaction caused and confirm all the details we have on our side are correct.
We are however investigating as to why you are not receiving your statements successfully.
Kind regards
Farzaana Bhikhoo
Client Value Management
***
Dear Fabrizia
I apologise for the dissatisfaction caused and confirm all the details we have on our side are correct.
We are however investigating as to why you are not receiving your statements successfully.
Kind regards
Farzaana Bhikhoo
Client Value Management
***