LG
Luis G
1 reviews | Active since Mar 2019
24 Jun 2019, 16:45
No service or customer care!!!!!
I cant get threw the lines iv send numerous emails for help i have spoken to 16 different people with different stories on not helping my dads problem every time thiers a issue with the problem i want resolving so to who can i speak to or ask for help as even netbank doesnt wana help futher as they tired aswell!!!!!!!!! We are trying to reduce payment for the couple of months antil things are sorted we have been told it was aproved and we have to fill in forms but nothing just keep geting messages we late and thier were no such requests made
Helpful (0)
Replies (3)0
Replies (3)
Motor Finance Corporation's replyOfficial
24 Jun 2019, 17:07Dear luis-gomes
We acknowledge receipt of your complaint.
Please can you respond to the email correspondence forwarded to you.
Kind Regards
Sharyl Naicker
Client Value Management
*** / ***
We acknowledge receipt of your complaint.
Please can you respond to the email correspondence forwarded to you.
Kind Regards
Sharyl Naicker
Client Value Management
*** / ***
Motor Finance Corporation's reply24 Jun 2019, 17:07
Official
Dear luis-gomes
We acknowledge receipt of your complaint.
Please can you respond to the email correspondence forwarded to you.
Kind Regards
Sharyl Naicker
Client Value Management
*** / ***
We acknowledge receipt of your complaint.
Please can you respond to the email correspondence forwarded to you.
Kind Regards
Sharyl Naicker
Client Value Management
*** / ***
Motor Finance Corporation's replyOfficial
25 Jun 2019, 11:33Dear luis-gomes
Thank you for posting a response.
The email was forwarded to the email address stipulated on the complaint.
I have resent the communication to ***.
Kind Regards
Sharyl Naicker
Client Value Management
***
Thank you for posting a response.
The email was forwarded to the email address stipulated on the complaint.
I have resent the communication to ***.
Kind Regards
Sharyl Naicker
Client Value Management
***
Motor Finance Corporation's reply25 Jun 2019, 11:33
Official
Dear luis-gomes
Thank you for posting a response.
The email was forwarded to the email address stipulated on the complaint.
I have resent the communication to ***.
Kind Regards
Sharyl Naicker
Client Value Management
***
Thank you for posting a response.
The email was forwarded to the email address stipulated on the complaint.
I have resent the communication to ***.
Kind Regards
Sharyl Naicker
Client Value Management
***
LG
Luis G's updateReviewer Update
09 Jul 2019, 18:15Goood day sorry email so late thier was abit of and up and down but anyway i would just like to thank you for your patience and for understanding we are sorry for being rude as we been struggling for 3 months with phone call petrol sms emails where i had to use my own money to try get threw but varsha took us over and from their was excellent service straight threw all the way with everyday feed back phone call to keep us updated she did her best to keep us happy and in helping us and quickly i hope mfc will make every efford to look after her and get more people like her with best service ever because customer service is everything thank you again everything is sorted hope it stays the same
LG
Luis G's update09 Jul 2019, 18:15
Reviewer Update
Goood day sorry email so late thier was abit of and up and down but anyway i would just like to thank you for your patience and for understanding we are sorry for being rude as we been struggling for 3 months with phone call petrol sms emails where i had to use my own money to try get threw but varsha took us over and from their was excellent service straight threw all the way with everyday feed back phone call to keep us updated she did her best to keep us happy and in helping us and quickly i hope mfc will make every efford to look after her and get more people like her with best service ever because customer service is everything thank you again everything is sorted hope it stays the same