KB
Karin B

1 reviews | Active since Jul 2017

14 Sept 2020, 13:24

NO SERVICE

This is becoming like a soap opera. I am really becoming fed up with MFC. Cant complain about the service - there is none!!! I app**** to MFC for the holiday payment which was confirmed that it had been granted. I also requested that the account would be taken out of recoveries and collections as the previous matter had been sorted and the arrears were paid up. I was under the impression that the account would be restructured to accommodate the 3 months extension. When I got the restructured breakdown it was still over 72 months and told that my payments would remain because of the legal fees. The legal fees . WELL the legal fees were dropped and the judgement rescinded because of an error MFC had done. Yes MFC actually made a mistake I have paid thea arrears amount as per the amended agreement. It states that my contractual amount would kick in after it had been cleared. I have written proof from the arbitrating attorney that within approx 18 months. it should be paid I have been paying that for 20 months. where is the service -

0
Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply14 Sept 2020, 13:41
Official

Good Day Mrs Blyth
 
 We acknowledge receipt of your complaint.
 
 A complaints resolution specialist with contact you soon.
 
 We do apologise for any inconvenience caused.
 
 Regards

Esmeralda Bagley