RM
Ross M

1 reviews | Active since Aug 2012

12 Mar 2019, 16:34

No service

I have called, I have had the call centre escalate.

Yet no call back and no assistance.

I need to get an assisted sale organized.

0
Replies (5)
Motor Finance Corporation
Motor Finance Corporation's reply12 Mar 2019, 17:08
Official
Dear Ross McPhail

We acknowledge receipt of your complaint.

You will be contacted in regards to your request.

Kind Regards
Sharyl Naicker
Client Value Management

RM
Ross M's update13 Mar 2019, 16:11
Reviewer Update
Is someone going to actually get hold of me or do I need to take this higher?
RM
Ross M's update14 Mar 2019, 12:33
Reviewer Update
Still waiting for the email I was promised yesterday
RM
Ross M's update14 Mar 2019, 14:55
Reviewer Update
This is pathetic. The service levels are non existent.
Motor Finance Corporation
Motor Finance Corporation's reply14 Mar 2019, 15:09
Official
Good Day Miss Ross

Response on the process for Assisted MFC Sales will be provided. This process will entail contact details as well as a email address. We do apologise for the inconvenience caused.