RM
Ross M
1 reviews | Active since Aug 2012
12 Mar 2019, 16:34
No service
I have called, I have had the call centre escalate.
Yet no call back and no assistance.
I need to get an assisted sale organized.
Helpful (0)
Replies (5)0
Replies (5)Motor Finance Corporation's replyOfficial
12 Mar 2019, 17:08Dear Ross McPhail
We acknowledge receipt of your complaint.
You will be contacted in regards to your request.
Kind Regards
Sharyl Naicker
Client Value Management
We acknowledge receipt of your complaint.
You will be contacted in regards to your request.
Kind Regards
Sharyl Naicker
Client Value Management
Motor Finance Corporation's reply12 Mar 2019, 17:08
Official
Dear Ross McPhail
We acknowledge receipt of your complaint.
You will be contacted in regards to your request.
Kind Regards
Sharyl Naicker
Client Value Management
We acknowledge receipt of your complaint.
You will be contacted in regards to your request.
Kind Regards
Sharyl Naicker
Client Value Management
RM
Ross M's updateReviewer Update
13 Mar 2019, 16:11Is someone going to actually get hold of me or do I need to take this higher?
RM
Ross M's update13 Mar 2019, 16:11
Reviewer Update
Is someone going to actually get hold of me or do I need to take this higher?
RM
Ross M's updateReviewer Update
14 Mar 2019, 12:33Still waiting for the email I was promised yesterday
RM
Ross M's update14 Mar 2019, 12:33
Reviewer Update
Still waiting for the email I was promised yesterday
RM
Ross M's updateReviewer Update
14 Mar 2019, 14:55This is pathetic. The service levels are non existent.
RM
Ross M's update14 Mar 2019, 14:55
Reviewer Update
This is pathetic. The service levels are non existent.
Motor Finance Corporation's replyOfficial
14 Mar 2019, 15:09Good Day Miss Ross
Response on the process for Assisted MFC Sales will be provided. This process will entail contact details as well as a email address. We do apologise for the inconvenience caused.
Response on the process for Assisted MFC Sales will be provided. This process will entail contact details as well as a email address. We do apologise for the inconvenience caused.
Motor Finance Corporation's reply14 Mar 2019, 15:09
Official
Good Day Miss Ross
Response on the process for Assisted MFC Sales will be provided. This process will entail contact details as well as a email address. We do apologise for the inconvenience caused.
Response on the process for Assisted MFC Sales will be provided. This process will entail contact details as well as a email address. We do apologise for the inconvenience caused.
