PS
Phumzile S

1 reviews | Active since Jul 2014

26 Apr 2019, 13:37

No sense of urgency

I have called MFC more than 3 times today!!!! I AM BEING TRANSFERRED from one dept to another. I know that I have to pay you but clearly looks like you do not want your money. I have a pending shortfall Payment that I need to make for my car that was written off!!!! I have been trying to find the correct people to Send this proof of payment to so that I can confirm that I paid the correct amount and to receive my paid up letter.

I have called for the 4th time and I have still have not been assisted!!!!! Very horrid services I must say!

0
Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply29 Apr 2019, 11:50
Official
Good Day Ms Skosana
 
 We acknowledge receipt of your complaint.
 
 Your complaint has been assigned to a service resolution specialist.
 
 You will be provided with feedback.
 
 Kind Regards

Esmeralda Bagley
 
 Client Value Management.
 
 ***