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Nathan P
1 reviews | Active since Apr 2021
17 Apr 2021, 14:09
No response again from MFC.
Dear MFC I lodged a complaint here regarding your service wrt a settlement letter which was sent to me after someone attended to it here, now I have paid the account in full as per settlement letter now I am trying to get a Paid up letter and it is gone back to square one with no communication from you, why is it so hard to communicate with your clients, please can someone from MFC please send me a paid-up letter so I can be debt free.
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Replies (2)
Motor Finance Corporation's replyOfficial
19 Apr 2021, 08:33Good Day Mr Pillay
We acknowledge receipt of your complaint.
A complaints resolution specialist with contact you soon.
We do apologise for any inconvenience caused.
Regards
Esmeralda Bagley
We acknowledge receipt of your complaint.
A complaints resolution specialist with contact you soon.
We do apologise for any inconvenience caused.
Regards
Esmeralda Bagley
Motor Finance Corporation's reply19 Apr 2021, 08:33
Official
Good Day Mr Pillay
We acknowledge receipt of your complaint.
A complaints resolution specialist with contact you soon.
We do apologise for any inconvenience caused.
Regards
Esmeralda Bagley
We acknowledge receipt of your complaint.
A complaints resolution specialist with contact you soon.
We do apologise for any inconvenience caused.
Regards
Esmeralda Bagley
NP
Nathan P's updateReviewer Update
20 Apr 2021, 11:31Good day , can someone at MFC Update the bureau stating the account is paid up and closed. as this has not been done yet and they require MFC to update it on they side.
NP
Nathan P's update20 Apr 2021, 11:31
Reviewer Update
Good day , can someone at MFC Update the bureau stating the account is paid up and closed. as this has not been done yet and they require MFC to update it on they side.