No log book or any domuments

MFC has the worst customer service. Nobody responds to calls or emails. It takes hellopeter to initiate something then it falls flat again. <br> <br> We are still waiting for the log book of my mothers deceased estate as the debt was settled and all the legal documents were sent.<br> <br> It has been months of no response. <br> <br> We wait again...for an apology then a courtesy call then nothing...<br> <br> This has been a beyond pathetic experience<br> Lets go...again