No feedback, no response no acknowledgement!

I recently bought a new car and the dealership settlement by previous with MFC, on the 17 August, I received a statement reflecting that i was still owing R 33 206.58 on the Diahatsu Terios. On the 18 August, after confirming with the dealership, they sent me proof of settlement, which I then sent together with an email to the [Email Removed] I am still waiting for feedback on this matter as I do not want the above amount to be debited off my account (which would not go though). After sending another email requesting feedback and leaving a message for someone to contact me I am still waiting! Please can someone contract me telepathically or via email with some feedback!