GM
Gopolang M
1 reviews | Active since Jun 2015
03 May 2019, 12:33
No feedback
I have an account with MFC and my car has been written off. I sent several emails to MFC to get the outstanding balance so that the account can be settled I have even called them. I am not receiving any assistant. I was advised by the call centre agent that the designated personnel who is dealing with my account is Lesego to date Lesego has not called me to assist nor email me the information that i need. I have been calling her direct line but there is no answe ( ********** ) All consultants are not helping with nothing as they advised that they do not have information .
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Replies (3)0
Replies (3)Motor Finance Corporation's replyOfficial
06 May 2019, 11:46Good Day Mr Mothoagae
We acknowledge receipt of your complaint.
Your complaint has been assigned to a service resolution specialist.
You will be provided with feedback.
Kind Regards
Esmeralda Bagley
Client Value Management.
***
We acknowledge receipt of your complaint.
Your complaint has been assigned to a service resolution specialist.
You will be provided with feedback.
Kind Regards
Esmeralda Bagley
Client Value Management.
***
Motor Finance Corporation's reply06 May 2019, 11:46
Official
Good Day Mr Mothoagae
We acknowledge receipt of your complaint.
Your complaint has been assigned to a service resolution specialist.
You will be provided with feedback.
Kind Regards
Esmeralda Bagley
Client Value Management.
***
We acknowledge receipt of your complaint.
Your complaint has been assigned to a service resolution specialist.
You will be provided with feedback.
Kind Regards
Esmeralda Bagley
Client Value Management.
***
GM
Gopolang M's updateReviewer Update
07 May 2019, 11:43Esmeralda i am still waiting for someone to assist me, It has been over 48 hours without any help from you guys. The service that MFC is providing is very pathetic.
GM
Gopolang M's update07 May 2019, 11:43
Reviewer Update
Esmeralda i am still waiting for someone to assist me, It has been over 48 hours without any help from you guys. The service that MFC is providing is very pathetic.
Motor Finance Corporation's replyOfficial
09 May 2019, 09:45Good Day Mr Mothoagae
Please advise if you were contacted by Lesego from our legal department.
Regards
Please advise if you were contacted by Lesego from our legal department.
Regards
Motor Finance Corporation's reply09 May 2019, 09:45
Official
Good Day Mr Mothoagae
Please advise if you were contacted by Lesego from our legal department.
Regards
Please advise if you were contacted by Lesego from our legal department.
Regards
