1 reviews | Active since Dec 2013
No correspondence on complaint
I have been waiting for correspondence since 02/01/2018 on a complaint. I called today only to be told someone will get back to me asap and it did not happen as said. Im a regular customer of MFC and feel that such incompetence will force me to take my future business elsewhere.
Dear Joosthuizen89
We acknowledge receipt of your complaint.
A service resolution specialist will be in contact with you to address your complaint.
Please be advised that in terms of CPA (Consumer Protections Act) the dealership has 7 days in which to respond to your complaint.
Kind Regards
Sharyl Naicker
Client Value Management
*** / ***
Dear Joosthuizen89
We acknowledge receipt of your complaint.
A service resolution specialist will be in contact with you to address your complaint.
Please be advised that in terms of CPA (Consumer Protections Act) the dealership has 7 days in which to respond to your complaint.
Kind Regards
Sharyl Naicker
Client Value Management
*** / ***