lJ
luke J

1 reviews | Active since Sept 2016

19 Jun 2017, 15:38

No Brakes

<p>I had a MFC consultant call and sell me one of your plans to pay for the brakes when my car is serviced. To date theis as had to be done once on the front so far. At my latest car service (at 73640km) I had to have the rear brakes done. When MFC was contacted to cover the cost, they said no, sighting some absolute nonses about my brakes only being paid for by MFC up to a KM amount of 72902km. Seriously?? Anyways, needless to say when I contacted your call centre noone was really usfully, and I ended up paying for my brakes out of my pockets. Your a bunch and bandits and ******, and to date NOONE has come back to me about refunding me my money you damn right owe me. ANYONE LOOKING TO TAKE OUT SERVICE / MAINTENANCE OR INSURANCE PLANS ON YOUR VEHICLE, LOOK SOMEWHERE ELSE. Still taking money from my account, no brakes / no service not even a call back. Bandits. </p>

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Replies (4)
Motor Finance Corporation
Motor Finance Corporation's reply19 Jun 2017, 16:15
Official

Good Day lukej001

Please send me your ID number on my private email address sent to you on your email. I will investigate the matter and I will come back to you as soon as possible.

Kind regards

Louis Masilo

lJ
luke J's update19 Jun 2017, 16:23
Reviewer Update

********** 199087

lJ
luke J's update05 Jul 2017, 09:31
Reviewer Update

So on the day I got a reply from MFC here and a phone call, which is obviously just a front for Hello peter.....Update:::::TO DATE NOTHING HAS BEEN DONE AND NOONE HAS EVEN BOTHERED TO PHONE BAC****

Motor Finance Corporation
Motor Finance Corporation's reply05 Jul 2017, 09:52
Official

Good morning lukejoo1

Please accept my apology for the lack of service. Please see response sent to your personal email.

Kind regards

Louis Masilo