KK
Kamo K

1 reviews | Active since Jul 2016

27 Jul 2016, 07:45

No Answer on calls/No Feedback/No Communication from MFC

<p>From last week Friday I was given numbers of the person handling my account by MFC which is Ntombifuthi Sibeko, all direct numbers given there are no answers on them, phone just rings and no answer. Even the team leader Nicoleen's direct numers no answer. I make more than ten calls a day to them and no answer. No one wants to give me their email addresses no matter how many times I told them I cannot get hold of any of this people in the department. </p> <p> </p> <p>There is no confirmation from MFC if funds from King Price were received or not, I try everyday to call and get feedback and nothing from MFC, no feedback, no answer on calls. </p> <p> </p> <p>What does MFC suggest I do with their stinking rotten service? </p>

0
Replies (2)
KK
Kamo K's update27 Jul 2016, 07:51
Reviewer Update

I sent emails to ********** but there is still no communication from them or feedback or even a response on the email I sent to them.

Motor Finance Corporation
Motor Finance Corporation's reply27 Jul 2016, 08:04
Official

Good morning Mrs Mahlaba

Please accept my apology for the inconvenience caused to you by not receiving any feedback on your account.

Please note that I will take the matter up with our legal team and I will provide feedback to you as soon as possible.

Kind regards

Louis Masilo